999 pkWe believe gaming should be purely a source of fun – not stress or addiction. Committed to responsible play, we work to ensure the safety and well-being of every player.
Responsible gaming means playing within limits for entertainment – where you decide how long you play, how much you spend, and when to stop. 999 pk Building a culture of responsible play on our platform is one of our core goals.
Some people lose control while playing online games or betting. This can have a negative impact on family life, financial stability, and mental health. 999 pk Takes this matter extremely seriously and is committed to creating a safe environment for every player.
Please Note — Gaming is never a guaranteed source of income. This is a form of entertainment. Never game with money whose loss would cause serious problems in your life. 999 pkSet a budget before you play and stick to it.
Core Principles: Responsible gaming means having fun, not chasing losses, and putting your own and your family's well-being first.
Warning: Gaming addiction is a real problem. If you feel your gaming habits are getting out of control, contact our support team immediately.
We provide these features to help you stay in control
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded. It's the simplest way to stay within your budget.
Set how long you want to play each day or per session. Once the time is up, your session will close automatically. This tool is highly effective for keeping your time in check.
If you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.
If you want to stay away from gaming long-term, activate self-exclusion for 6 months to 5 years. This feature is completely free and can be activated at any time.
View a detailed report of all your bets, wins, losses, and spending at any time. This information is invaluable for staying aware of your own habits.
If you have any concerns about gaming, contact our support team. We are always ready to help you while maintaining full confidentiality.
Secure your gaming experience in just a few simple steps
Your 999 pk Log in to your account and go to Profile Settings.
Go to Settings and select the "Responsible Gaming" option.
Set deposit limits, time limits, or self-exclusion – whatever you need.
Save your changes. Some limits will take effect immediately.
Decreasing your deposit limit takes effect immediately, but increasing it requires a 72-hour cooling period – this is in place for your own protection.
Learn how each tool works
Set a maximum amount of BDT you can place on a single bet. This helps protect you from heavy losses in one go.
Set a maximum amount of BDT you can lose within a given period. Once this limit is reached, your session will end automatically.
Pop-up messages will appear at set intervals to remind you how long you've been playing and how much BDT you've spent.
Lock your account completely at any time in an emergency. You will need to contact support to reactivate it.
If bonus offers or promotional messages are pushing you to play more, turn this option off.
View and download a full record of all your deposits, withdrawals, and bets at any time.
Gaming addiction develops gradually. If you or someone close to you shows any of the signs below, take caution and seek help.
Spending beyond your budget and placing more bets to try to recover what you've lost.
Lying about gaming or hiding it from family and friends.
Gaming while neglecting work, studies, or family responsibilities.
Feeling restless, irritable, or anxious when you're unable to play.
Borrowing money or depleting your savings to fund gaming.
Unable to cut down or stop gaming despite repeated attempts.
Ask yourself the questions below. If more than two of your answers are "Yes", it's time to seek help.
Are you spending more time and money on gaming than you planned?
Have you tried to cut back on gaming but couldn't?
Are you arguing with family or friends over gaming?
Feeling stressed or down after a loss?
Is gaming affecting your daily life and relationships?
If more than two answers are "yes", please speak with our support team or activate self-exclusion. Asking for help is a sign of strength.
999 pkOur services are intended exclusively for individuals aged 18 and above. We take strict measures to keep minors away from gaming.
Your child or someone you know 999 pk If you suspect someone is misusing the platform, let our support team know — we'll act quickly.
Age is verified via national ID or passport at every registration.
Parents can use filtering software to block gaming sites on their devices.
Our system automatically detects and investigates suspicious activity.
We regularly run awareness campaigns to prevent underage gaming.
The most frequently asked questions about responsible gaming
You are not alone – help is always close by
Reach our 24/7 live chat support for any concerns. Our team will assist you with complete confidentiality.
Send us an email with any questions or concerns about gaming addiction or responsible play. We will respond within 24 hours.
If gaming addiction becomes serious, seek help from a professional mental health specialist. Kaan Pete Roi and the National Mental Health Service are available in Bangladesh.
Seeking help is not a sign of weakness — it takes real courage. 999 pk Always here for you. Keep gaming fun through responsible play — for your own wellbeing and your family's happiness.
999 pkRegister and enjoy gaming in Bangladesh's safest gaming environment. We're with you every step of the way.